FAQ

Where are Heladerm products made?

All of our products are developed and manufactured in the United States. And our trusted brand is Good Manufacturing Practice (GMP) certified.

What ingredients are never found in Heladerm products?

Our products never contain parabens, phthalates, GMOs, sodium lauryl sulfates, petroleum, mineral oil, artificial colors and fragrances or other toxins. You will never find formaldehyde-releasers or hormone disruptors in any of our products.

Are all Heladerm products cruelty-free?

Yes, we love animals and would never test our products on them!

Do you ship outside the U.S.?

Currently, we ship only to the U.S. & Canada.

What is your return policy?

We are dedicated to creating products that our customers will love. If you are not happy with your order, we will gladly offer an exchange or refund on gently used products within 30 days of purchase. To return or exchange your order, please contact us at hello@heladerm.com and we will help you start the process.

Who can I contact about partnerships with Heladerm?

Please email our Influencer and Partnerships team at partnerships@heladerm.com with any social media, partnerships, and collaborations inquiries.

Who can I contact about wholesale inquiries?

Please email partnerships@healderm.com to discuss wholesale opportunities.